Examples linked span Justin’s time (2018 - 2026) as a performance-based contractor with mission-driven nonprofits (HeadCount, HBCU Heroes, APLA Health, Thriving Forward Project), and as a contracted advisor to Maine Child Therapy Center through Purpose & Vision Consultancy, and as an in-house executive at Participant Media: SoulPancake/ National Domestic Workers Alliance, and Crisis Text Line.

Consultative Sales & Enterprise GTM

AI Adoption & Technical Solutioning

Audience Intelligence Performance

Customer Success & SaaS Implementation

  • Customer Adoption Programs: Designing onboarding and capability-transfer programs for non-AI-native users.

  • Renewal and Expansion Strategy: Multi-year committed structures, executive review cadence, retention work on at-risk accounts.

  • Reference-Customer Development: Building proof-point customers for upstream platform sales.

  • Multi-Stakeholder Adoption Education: Translating capability for procurement, IT-adjacent, DEI, Government Affairs, and ERG sponsors.